This Privacy Policy applies to bdg9 (https://bdg9.bet) and all users of its services. By using bdg9, you are deemed to have accepted this policy.
Section 1
Introduction & Scope of This Policy
Bdg9 is an online gaming and Sports Betting platform built for people in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy clearly explains what information we collect about you — when you register on bdg9, use our services, or contact our support team — and how that information is handled.
This policy applies to:
- All pages and features on the bdg9.bet website.
- Any bdg9 mobile app launched in the future.
- Applicable to all bdg9 members and visitors.
- When contacting bdg9's customer support team.
This policy is written in Bangla so that members in Bangladesh can easily understand it. In the event of any linguistic discrepancy, bdg9's interpretation shall be final.
Section 2
What Data We Collect
Bdg9 collects two types of information — what you voluntarily provide, and what the system collects automatically:
2.1 Information you provide directly
Name
Mobile Number
Email Address
Date of birth
Address
National ID card (for verification purposes)
Payment Information
2.2 Automatically Collected by the System
IP Address
Browser Information
Device type
Login Time
Page Visit Data
Gaming History
Transaction history
Financial information (bKash/Nagad account numbers) is used solely for payment processing and stored in encrypted form.
Section 3
How we collect your information
Bdg9 collects data through the following methods:
- Registration Form: Information you provide when creating your account.
- KYC verification: Documents submitted for identity verification prior to large withdrawals.
- Payment Transactions: Records generated during deposits and withdrawals.
- Customer Support Communications: What you share with us via live chat or email.
- Cookies & Tracking: Information collected automatically while you use the site.
- Gaming Activity: Your betting and gaming history.
Section 4
How your information is used
Bdg9 uses your information for the following purposes:
| Purpose |
Data Used |
Legal Basis |
| Account creation & management |
Name, email, mobile number |
Contractual necessity |
| Payment Processing |
Payment details, transaction history |
Contractual necessity |
| Age & identity verification |
Date of birth, National ID |
Legal obligation |
| Fraud & Anti-Cheating Prevention |
IP, device information, transactions |
Legitimate interest |
| Customer support |
Name, contact details |
Contractual necessity |
| Sending Promotional Offers |
Email, gaming preferences |
Your Consent |
| Site Improvement & Analytics |
Page visits, usage data |
Legitimate interest |
You can unsubscribe from promotional emails at any time without affecting your bdg9 account or services.
Section 5
Who Your Data May Be Shared With
Bdg9 wants to be clear — we will never Never sold. However, limited data may be shared in the following cases:
- Payment Providers (bKash, Nagad, Rocket): Only the information required to process a transaction is transmitted.
- Game provider: Minimum data required to operate games (e.g., account ID).
- Law Enforcement Agencies: When legally required to comply with a valid order or investigation.
- Fraud Prevention Services: Third-party tools used to detect fraudulent activity.
Any third parties with whom data is shared are contractually bound to bdg9 to uphold the same privacy standards.
Section 6
Security Measures
Bdg9 uses industry-standard technology to keep your data safe:
🔒
SSL 256-bit Encryption
All data transfers are protected with the highest standard of encryption.
🛡️
Firewall protection
Advanced firewall systems to prevent unauthorized access.
🔑
Password hashing
Passwords are never stored in plain text — they are always hashed.
📊
Regular security audits
Regular security audits conducted by independent third parties.
Keep in mind, however — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.
Section 7
Cookie Policy
Bdg9 uses cookies to keep the site running smoothly and to improve your experience. We use three types of cookies:
- Essential cookies: Essential for login sessions and site security. These cannot be disabled.
- Functional cookies: Used to remember your language preferences and settings. Optional.
- Analytics Cookies: Collects site usage data to help improve bdg9. Optional.
You can disable optional cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features on the site.
Section 8
Your Rights
Bdg9 fully recognizes the following rights you have over your personal data:
Right of access
You have the right to know what information we hold about you.
Right to Rectification
You can ask us to correct any inaccurate or outdated information.
Right to erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request a temporary pause on the processing of certain data.
Right to Access
You may request a copy of your data in a readily accessible format.
Right to Object
You have the right to object to your data being used for marketing purposes.
To exercise any of these rights, email us at support@bdg9.bet or reach out via live chat. We will respond within 30 business days.
Section 9
Protection of minors
Bdg9 does not serve anyone under the age of 18. We never knowingly collect data from minors. If we discover that a minor has registered an account, it will be closed immediately and all associated data will be deleted.
If a parent or guardian suspects their child has created a bdg9 account, please contact support@bdg9.bet immediately.
bdg9 recommends using parental control software to prevent minors from accessing sites of this nature.
Section 10
Data Retention Period
Bdg9 does not retain your data longer than necessary:
- Account information: Retained while your account is active. Deleted 5 years after account closure.
- Transaction Records: Retained for up to 7 years where legally required.
- KYC Documents: Retained for 5 years following verification.
- Customer Support Communications: Deleted 2 years after the issue is resolved.
- Site usage logs: Automatically deleted after 13 months.
Section 11
Changes to this policy
Bdg9 may update this Privacy Policy as needed. Before any significant changes:
- Notifications will be sent to members' registered email addresses.
- You will be notified via a prominent banner on the site.
- The "Last Updated" date at the top of the page will be revised.
Continued use of the site after any changes to this policy will be considered acceptance of the updated terms.
Common Privacy Questions
Most Frequently Asked by Members
No, never. bdg9 cannot see your bKash, Nagad, or Rocket PIN at any time. Payments are handled entirely within each payment provider's own secure system. bdg9 only receives confirmation of whether a transaction was successful.
bdg9 does not share your membership with anyone. However, if someone else uses your phone or computer, they may be able to see your browser history or login details. To stay safe, use private browsing and always log out when you're done.
Yes, you can exercise your "Right to Erasure." However, transaction records must be retained for up to 7 years due to legal obligations. To submit a request, email us at support@bdg9.bet.
Yes, gaming history is recorded for platform operations. It is primarily used for responsible gaming monitoring, bonus allocation, and dispute resolution. This data is never shared with third parties.